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In homes throughout the country, domestic workers serve a crucial function in keeping the household running. From cleaning, cooking, to looking after children and elderly care, these dedicated individuals contribute significantly to daily family life.

Who Are Domestic Workers?

Domestic workers—sometimes called helpers—are employed individuals who assist with various household responsibilities. In Malaysia, they often come from countries such as the Philippines, and are usually recruited through legal maid agencies.

### Common Duties of Domestic Workers

The specific roles of domestic workers depend on the household, but typically include:

- General housekeeping
- Daily cooking
- Washing and ironing clothes
- Caring for children
- Looking after senior citizens
- Grocery shopping

Some domestic workers are also trained in infant care, depending on family needs.

### Legal Hiring in Malaysia

To hire properly a domestic worker in Malaysia, employers must go through a licensed agency approved by the Ministry of Human Resources and the Immigration authorities. Agencies such as Agensi Pekerjaan Havannah Sdn Bhd are known for their clear process.

These agencies handle:

- Worker sourcing
- Document preparation
- Medical checkups
- Pre-deployment training

### Respecting Worker Rights

As awareness grows, Malaysia continues to improve legal protections for domestic workers. Employers are expected to:

- Provide a respectful household
- Grant proper rest
- Honor salary agreements
- Avoid exploitation

Workers also deserve:

- Healthcare access
- A decent living space
- Freedom from harassment or mistreatment

### Mutual Respect Matters

A healthy relationship between an employer and domestic worker is built on:

- Mutual understanding
- Trust and professionalism
- Respect and empathy

Treating your domestic worker with fairness ensures not just their happiness, but also a peaceful home.

### Final Thoughts

Domestic workers are more than just maids—they’re essential members of many Malaysian households. By understanding their role and promoting fair, ethical employment, we can ensure mutual respect in our homes.